Overview: History, Mission and Core Values

Shepard Relief Hospital

Schuyler Hospital had an unusual beginning. It actually grew out of the old Shepard Niles Crane and Hoist Corporation’s first aid station. About 1920, the “first aid station” moved to a residence on Schuyler Street across from the plant and included an eight-bed ward with a supervisor and one nurse. The little hospital flourished, and by 1925, added three new positions, including an x-ray technician and a dietician.

During those early years, Ms. Eleanor Confer was in charge of the hospital. She managed the entire finances from a big leather pocketbook strung on her arm. The meager food budget was supplemented by fruits and vegetables that were donated by local farmers, and then canned and stored in the hospital’s kitchen.

In 1929, the Shepard Relief Hospital was chartered by the State Board of Charities. In 1934, an operating room, x-ray and four more rooms were added; in 1940 the maternity wing was added, and in 1951 the south wing and the new kitchen were both added. All previous wooden structures were removed. At the 34th annual meeting of the Shepard Relief Hospital Association in 1954, the hospital was renamed Schuyler Hospital to indicate that it was a community hospital. The year 1955 saw the addition of two private rooms and sun parlors, and the final addition in 1959 was a new x-ray department and operating suite. The bed capacity was 51.

A Hospital on the Hill

During the late 1950’s, and throughout the decade of the sixties, the need for a new and larger hospital became evident. By 1969, a new hospital had been designed and a fund raising campaign was held to raise enough money to build a new hospital on the hillside overlooking the villages of Montour Falls and Watkins Glen. In 1970, construction of a new 90-bed hospital and nursing home was undertaken on property generously donated by Ms. Belle Cornell.

In June of 1972, the construction was nearly complete. As final preparations were being made to open the new hospital, the Southern Tier was devastated by Hurricane Agnes and the flood of 1972. The disaster forced the evacuation of Elmira and Corning Hospitals, and thus the new Schuyler Hospital began to operate on July 14, 1972, amidst region-wide destruction of homes, factories, and lives. Never had the need for a new Schuyler Hospital been more keenly felt. At the opening ceremony, the Hospital was dedicated to Jane A. Delano, an outstanding war nurse of the American Red Cross and founder of the Red Cross Nursing Corps, who was born in Schuyler County.

Seneca View Skilled Nursing

The 1972 hospital building included a 40-bed long-term care unit. The need for skilled nursing in Schuyler County continued to grow, and once again, the hospital responded to community needs with the construction of two more 40-bed skilled nursing units. The new units were put into operation in late 1988. Today, the Hospital has “critical access” standing, and has 25 beds. Our adjacent skilled nursing facility – Seneca View – has 120 beds.

Primary Care

The Rollin O. Baker Medical Arts building, named after one of the first doctors to practice in this County, opened in 1975 as a primary care clinic and the private office practices of Drs. Norton and Tague. Other physicians continued to provide care after the retirement of the two senior doctors. Management changed hands along the years and in July of 1993, the hospital established the Primary Care Center (PCC). The PCC includes a convenient care (walk-in) clinic, and is staffed by hospital employed physicians, nurse practitioners and physician assistants.

A second Primary Care Center opened in 1995 in the village of Ovid, a medically underserved area located on the East shores of Seneca Lake, about 30 miles North of Montour Falls.

September Hill & Stork’s Landing

September Hill Birth Center, the first freestanding rural birth center in New York State opened its doors in December 1993 as a direct response to community needs. It occupies the former September Hill Farm, of the Seymour Family, adjacent to the Montour Falls PCC and the hospital. The role of the Center was expanded to include all aspects of women’s preventative and curative medicine and was renamed September Hill Women’s Center in 2001, and birthing was moved to Stork’s Landing in the Main Hospital. Unfortunately, after generations of babies being born at Schuyler Hospital, population changes resulted in a closure of Stork’s Landing and inpatient births at Schuyler Hospital.

Cayuga Health System

Schuyler Hospital continues to evolve – and in 2012, we formed a shared services affiliation with Cayuga Medical Center in nearby Ithaca. Shared services to date include Orthopedics, Cardiology, Wound, Anesthesiology, Gynecology, Sleep studies, General surgery, and Ear, Nose and Throat.

Schuyler Hospital Today

For 100 years, Schuyler Hospital has been the healthcare provider for all ages in and around Schuyler County. Our long tradition of combining personal care with advanced technology provides a level of comfort, trust, and security that leads to outstanding patient satisfaction ratings. At Schuyler Hospital, we offer a wide range of medical services to the community, a highly skilled medical staff, and devotion to personalized care and service.

While our main hospital campus is located in Montour Falls, we have evolved over the years into a network of providers, programs, and services that reaches throughout Schuyler County and into southern Yates and Seneca Counties to meet the healthcare needs of a population of over 32,000 residents.

Our Mission Statement

Cayuga Health System will remain the region’s leading healthcare system, and most trusted driver of integrated health services, together with valued partners.  We empower our people and employ our capabilities to equitably improve the well-being of the communities we serve.

Our Vision Statement

To be an essential organization that inclusively and cooperatively drives superior health outcomes and demonstrable community benefit.

Our Core Values

Clinical excellence: We value our ability to provide the very best results to our patients, right here in our community.  We partner with Centers of Excellence and participate in national benchmarking studies.

Customer service:  We value customer service, as we take care of our patients and their families, in our relationships with our doctors, and in our interactions with colleagues.  We monitor customer service through a relationship with external customer satisfaction auditor, Press Ganey.

People:  We value each other as colleagues and mentors, and we value our patients, neighbors, friends and community partners.

Financial integrity:  We value fiscal integrity while striving to meet community needs through investments in state-of-the-art equipment, renovations to our facilities, and development of new programs and services.

Community:  We value our partners in the local health community, spanning the spectrum of care from acupuncture to wellness, from prevention to palliation, and from acute care to life care.

For more information, contact Schuyler Hospital at (607) 535-7121 or info@schuylerhospital.org

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