Primary & Convenient Care

Want to book a telehealth appointment?

Call (607) 535-7154

or use our form

Our Primary Care Centers at the Hospital in Montour Falls and in Ovid provide pediatric, adolescent, and adult healthcare.  Walk-ins are welcome at Convenient Care within the hospital in Montour Falls, now with Fast Web Check-in and same day scheduling for Lab and most Imaging services. Work, School and sports physicals are also seen at Convenient Care.


For Primary and Convenient Care at the Hospital in Montour Falls, as a COVID-19 precaution, please remain in your car in the Hospital Main Parking Lot and call the center at 535-7154 Option 5 for in-car registration and screening.  When you are contacted to enter the Hospital’s Main Entrance, stop at the COVID Screening Desk for a temperature check.

What symptoms can I be seen in Convenient Care for?

If it’s not an emergency, it’s Convenient Care.  Use our Fast Web Check-in for:

  • Rashes/Seasonal Allergies
  • Colds/Coughs
  • Earache
  • Diarrhea
  • Flu Symptoms
  • Scrapes/Cuts
  • Minor Cuts
  • Strains and Sprains
  • Tick Bites
  • Genital Urinary Infections
  • Urinary Tract Infections

When should I go to the Emergency Department or Dial 911?

If you are having a medical emergency dial 911 immediately! If you think you may be having a heart attack or stroke dial 911 immediately. In these instances time is very important to your health outcome. The sooner you receive medical intervention the better off you are.

Please go to the Emergency Department or dial 911 if you are experiencing any of the following:

  • Chest pain, nausea, and shortness of breath
  • Severe abdominal pain
  • Motor vehicle accidents with spine injury
  • Sudden, severe headache
  • Loss of consciousness or inability to talk
  • Limb numbness, tingling, or clumsiness
  • Bleeding/cramping in pregnancy
  • Head or neck injury
  • Seizures
  • Moderate to severe shortness of breath
  • Psychiatric disorders
  • Overdoses
  • Child abuse
  • Assault, including sexual assault
  • High fever

Meet the Team

Patient Information

Locations and Contact

Primary Care Center at Schuyler Hospital

Now located within the Hospital, 220 Steuben Street, Montour Falls

*Please note:  Patients must register by 4 p.m.

Monday-Friday 8 a.m.-4:30 p.m.

Now located within the Hospital, 220 Steuben Street, Montour Falls

*Please note:  Patients must register by 4 p.m.

Use our Fast Web Check-in.

Monday-Friday 8-4:30 p.m.

  • Dorothy Elizabeth PA
  • Dr. Ben Saks
  • Dr. Jagmohan Singh
  • Dr. Sarra Solomon
  • Dr. Stephen Spaulding
  • Vallerie Franzese-Lynch NP
  • Jenna Wilkens PA-C

Primary Care Center - Ovid

2138 West Seneca Street, Ovid

Walk-in, call ahead, or make an appointment.
*Please note:  Patients must register by 4 p.m.

Monday – Friday 9 a.m. – 4:30 p.m..

Lab Draw Mon. 8-11 a.m.

  • Dr. Ben Saks DO
  • Donald Session PA
  • Jenna Wilkens PA-C

Dr. Spaulding – Family Practice - now within the Hospital in Montour Falls

*Please note:  Patients must register by 4 p.m. Mondays, Tuesdays, Thursdays and Fridays, and by 11:30 a.m. on Wednesdays.

Monday – Tuesday 8 a.m. – 4:30 p.m.
Wednesday 8 a.m. – Noon *No provider in office
Thursday – Friday 8 a.m. – 4:30 p.m.

Dr. Stephen Spaulding

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