Patient Information

To Become a New Patient

To become a new patient of one of our primary care providers, contact our Registration clerk at (607) 535-7154.  Please call us at (607) 535-7154 for help with the transferring of any health care documents from previous providers.
Click here to download a New Patient Form.  Please fill out this form and fax it to (607) 210-1970 or email it to

Click here for a fill-able Authorization of Release of Health Information.

Coordinating Care: Our providers and staff will coordinate your healthcare needs with other specialists and outside agencies including behavioral health.  Through referrals we can treat any behavioral health issues that we are not able to treat in-house.

Comprehensive Medical History:  All patients should fill out a record release to obtain past records to ensure a complete medical history.  To help keep your medical history updated, we will ask you at each visit if you have self-referred to an outside specialist, received lab or imaging services, or have been to any hospitals or emergency departments since we have last seen you.

Evidence-Based Care:  Our providers use evidence-based, medically proven techniques and treatment plans when seeing our patients.

Importance of Patient Self-Management:  The providers at Schuyler Hospital’s Primary Care Centers and Convenient Care Clinics are committed to helping you learn about and manage your medical conditions between office visits.  This includes appropriate teaching activities and hands-on experiences in the office before you leave.  You may be given pertinent handouts or log books to help you record your progress.  Visit Krames Online for more patient educational resources.  Together we can attain your healthcare goals.

After-Hours Care:  We can be reached during office hours and after hours.  The practice offers same day appointments for sick visits.  For urgent medical needs after hours, we have a provider on-call 24 hours a day, 7 days a week to help you.  Please call (607) 535-7121 and ask to speak to the provider on call.

Patient Centered Medical Home:  The Patient-Centered Medical Home (PCMH) is a care delivery model that is patient-centered, team-based, accessible, and focused on quality care.  A patient-centered medical home takes a “whole-person” approach to providing and coordinating your healthcare.   Your primary care provider leads the care team which may include nurses, medical assistants, receptionists, specialists and other health care professionals working together with you as the center of the care team.  When you as the patient take an active role in your care, you can be sure you are getting the care that you need.

Paying for Your Care

Schuyler Hospital’s Primary Care Centers and Convenient Care Clinics provide equal access regardless of source of payment.  All insurances are treated equally.

Uninsured? You can learn more about purchasing insurance through the NYS Health Exchange or determine if you qualify for one of the state’s safety net programs at:

Please contact our Financial Counselors at (607) 535-8639 ext. 2321 or 2356, Monday through Friday between the hours of 8 a.m. – 4:30 p.m., for financial assistance.

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