Paying for Your Care

We understand that healthcare billing can be very confusing. We’re here to walk you through the process, to answer your questions, and to help in any way we can. If you phone us, you will reach experienced and friendly staff members who want to help you find the information you need. We understand that when you are injured or ill, healing and recovery are your first priorities. We also know it is easy at times like this to be overwhelmed by the business side of medical care. We are here to assist you in the process of understanding and settling your bill.

Please contact our Financial Counselors Monday through Friday from 7:30 – 4:30 PM.

Connie (607) 535-8639 x2321 – handles patient last names A-L
Deb (607) 535-8639 x2356 – handles patient last names M-Z

Financial Counselors are here:

  • To help you understand your billing statement
  • To establish a payment plan for a balance due
  • To process a payment on a balance due
  • To update or change the insurance we have on file for you
  • To assist you in applying for financial assistance
  • To help appeal an adverse decision made by your insurance company

Please note our Privacy Policy

No protected health information will be shared with any party other than the patient, authorized parent/guardian in the case of a dependent child, or an insurance company or third party to obtain prior approval for treatment, to determine whether your plan will cover the treatment, or to obtain payment.

If you are calling regarding medical bills that are not your own, we will be unable to share any information with you, unless the patient has signed a release with our Medical Records department (607) 535-8639 x2224.

All medical information in our IT / EMR systems will be kept confidential via our secure servers.

Learn about protecting your healthcare information

Healthcare Billing Overview

The first stop for every patient, both inpatients and outpatients to the hospital, is with an Admissions Patient Experience Representative to register you and obtain the necessary demographic and insurance information.

There are several ways you might check in to the hospital:

  • If you are visiting the Emergency Department, you will check in with Emergency Department Registration staff upon your arrival to the hospital.
  • If you are visiting the hospital for ancillary testing ordered by your physician, such as Lab, Radiology/Imaging, Pre-Admission testing, or for a surgical procedure, you will check in with an Admissions desk at the Main Hospital Lobby upon your arrival.
  • If you are visiting one of our many clinic locations, you will check in with a Patient Experience Representative at the front desk of the location you’re visiting.

Please plan to provide the following information during the Admissions process at each and every visit:

  • Photo identification – driver’s license, etc.
  • Current insurance card(s) for any insurances you would like us to bill
  • Payment for any copays owed for today’s visit, as well as any previous balances outstanding

Please prepare that you may be asked to sign consent to treat and financial obligation forms, as well as privacy notices at each and every visit.

**Note that if you are seeking medical treatment for a work-related injury, Schuyler Hospital will need Workers’ Compensation policy information for your place of employment in order to properly register and bill the account. We cannot bill your healthcare insurance policy for an injury sustained at your place of work.

**Note that if you are seeking medical treatment for injuries sustained during operations of a motor-vehicle, Schuyler Hospital will need No Fault policy information in order to properly register and bill the account. We cannot bill your healthcare insurance policy for an injury sustained during a motor vehicle incident.

There are several different types of healthcare bills that could be generated, depending on the services provided.

Hospital Bills

Schuyler Hospital generates claims for hospital services. These services are classified as either Inpatient or Outpatient services.

Inpatient bills may include:

  • Room accommodation charges
  • Charges for hospital tests and services
  • Supplies
  • Drugs

Outpatient bills may include:

  • Emergency room, clinic, or therapy visits
  • Charges for hospital tests and services
  • Observation or holding bed charges
  • Supplies
  • Drugs

Physician Bills

Physician services are charged separately from hospital services. You may receive separate billing statements from more than one doctor who may have assisted in your care.

If, during your hospital stay, you were visited by your health care provider or a consulting physician requested by your health care provider, had surgery and received anesthesia, had imaging services which were interpreted by a radiologist, had laboratory tests requiring interpretation by a pathologist, visited our Emergency Department or one of our clinics, you will receive a separate bill for each of these physician services. You may not even have met these doctors in person, but they assisted in your treatment in some capacity. The bills from these Non-Employed Physician Groups will not necessarily arrive at the same time because the varying physicians may be on different billing/processing schedules. These fees are payable directly to the physician issuing the bill; which may or may not be Schuyler Hospital. View a list of the Non-Employed Physician Groups that may provide services at Schuyler Hospital.

Schuyler Hospital generates claims for physician services that are provided by its Schuyler Hospital Employed or Contracted Physicians, but these bills will be separate from the associated hospital bills.

Determining What You Owe

The key factor in determining what you will owe for a healthcare service is whether or not you have insurance coverage.

If you have insurance coverage, proceed to the Overview of Insurance Billing section.

If you do not have insurance coverage, proceed to the Overview of Self-Pay Billing section.

Overview of Insurance Billing

Each insurance policy is different. If you are covered by health insurance, one of several scenarios will apply:

  • Schuyler Hospital accepts your insurance and the service(s) you seek are covered by your policy.
  • Schuyler Hospital accepts your insurance, but some or all of the service(s) you seek are not covered by your policy.
  • Schuyler Hospital does not accept your insurance.

We suggest that you discuss coverage with your private insurance carrier (or your employer if your coverage is employer-based) before you seek treatment, both to make certain you are insured and to learn how much of your treatment is liable to be covered by your policy. Schuyler Hospital will bill your insurance carrier directly, as long as you have provided complete billing information at registration/admissions.

**Note that if you are seeking medical treatment for a work-related injury, Schuyler Hospital will need Workers’ Compensation policy information for your place of employment in order to properly register and bill the account. We cannot bill your healthcare insurance policy for an injury sustained at your place of work.

**Note that if you are seeking medical treatment for injuries sustained during operations of a motor-vehicle, Schuyler Hospital will need No Fault policy information in order to properly register and bill the account. We cannot bill your healthcare insurance policy for an injury sustained during a motor vehicle incident.

Even if your insurance is accepted by Schuyler Hospital, and your plan provides coverage for the service/(s) you seek, you may still have a portion of the balance that is your responsibility – known as the “patient responsibility” portion of the claim. There are three different forms of patient responsibility that are common among insurance plans:

Copay – a flat fee amount per visit or per unit of service (e.g. $50 for Emergency Department visit) that insurance policies require the insured party to pay at the time of service. If your insurance requires copay for a given service, that payment is required upon registration.

Coinsurance – a percentage-based amount of the approved charges for a service that insurance policies require the insured party to pay. Since these amounts are percentage-based amounts of approved charges, they are not known at the time of service, and therefore will be billed after the fact for patient payment. Coinsurance is a method by which insurance companies and insured parties share the cost of services, and is one way of lowering the cost of insurance policy premiums.

Deductible – a minimum amount that insurance policies require the insured party to pay before the insurance company will pay anything toward charges for healthcare services. Usually, deductible amounts are reactivated yearly. Once the deductible has been met, then insurance coverage will pay for services rendered during the year. Since deductible amounts are patient-specific, they are not known at the time of service, and therefore will be billed after the fact for patient payment.

Your insurance coverage is a contract between you and your insurance company and, while we will assist you in expediting your claim, you are ultimately responsible for your account. Any amount not paid or adjudicated by your insurance plan is your responsibility. We accept cash, personal checks and most major credit cards (American Express, Discover, Visa, & MasterCard).

Financial Assistance and Payment Plans

If you receive a bill for an after-insurance patient responsibility amount, and you need assistance in meeting these financial obligations, please call our Financial Counselors to discuss your options. You may qualify for our Financial Assistance Program ,or you may be able to set up an interest-free payment plan to handle the balances owed.

Key Insurance Billing Terms:

Prior Authorization

Some insurance companies require that they be contacted prior to or within 24 hours of medical services being rendered (i.e. hospital admission, emergency services, outpatient procedures such as MRIs, physical and occupational therapy, and outpatient surgery). Schuyler Hospital appreciates every effort you make to inform us when your insurance policy will require pre-authorization for a service rendered.

Referral

A referral is a recommendation from your primary care doctor to see a certain specialist or receive certain services. Referrals are sometimes required before an insurance company will pay for treatment. Some specialists will only see patients who have obtained a referral.

Medicare Advanced Beneficiary Notice (ABN)

An Advanced Beneficiary Notice (ABN) is a form advising you that tests performed may not be covered by Medicare or your Medicare Advantage plan. The purpose of the Advanced Beneficiary Notice is to let you know in advance that these services may not be covered and to advise you that you will be responsible for payment of the charges if you choose to still receive the testing.

Approved / Allowed Amount

Insurers set pricing for medical services through contracts with each individual hospital/physician provider. Therefore, if you are covered under an insurance plan, the charges or prices for your services are dictated by your health insurance plan. This amount is known as the Approved / Allowed Amount, and the difference between Schuyler Hospital’s posted price and the insurance plans approved/allowed amount is not reimbursed. You may be responsible for a portion of the Approved / Allowed Amount, depending on your individual plan and if you are subject to patient responsibility copay, coinsurance or deductible amounts.

Birthday Rule

The Birthday Rule is called upon to determine which parent’s insurance plan is considered the primary plan for dependent children. According to the Birthday Rule, the primary plan will be the plan of the parent whose date of birth (month and day) falls earlier in the calendar year.

For example, if the father’s birthdate is March 4 and the mother’s birth date is January 22, the mother’s plan would be primary. If both parents have the same birth date, the primary health plan would be the one that has been in effect for the longer period of time.

The Birthday Rule is endorsed by the National Association of Insurance Commissioners (NAIC).

Overview of Self-Pay Billing 

If you do not have healthcare insurance coverage, we encourage you to contact our Financial Counselors to discuss options for handling healthcare expenses.

They are available to take calls Monday through Friday from 7:30 – 4:30 PM.

Connie (607) 535-8639 x2321 – handles patient last names A-L
Deb (607) 535-8639 x2356 – handles patient last names M-Z

Depending on your situation, you may qualify for Medicaid or individual insurance coverage (in some cases with financial discounts available) through the New York State of Health marketplace. Our financial counselors can connect you with Navigators who can work through the website application process with you to determine if any of these options are right for you.

After investigating insurance coverage options available, if you still find that your healthcare expenses are posing a financial hardship, Schuyler Hospital offers a Financial Assistance Policy, in conjunction with Cayuga Health System. Schuyler Hospital will reduce or eliminate patient financial responsibility for necessary and appropriate treatment and prevention in situations where the individual requiring treatment qualifies under financial hardship guidelines. Determination of financial hardship is based upon the income and assets available directly to the patient (applicant), or indirectly available through a parent or legal guardian. Schuyler Hospital uses the most current Federal Poverty Income Guidelines as a basis for these determinations. Each applicant for assistance must complete a written application and provide any information that is reasonably necessary to verify financial information.

Financial Assistance Guidelines and Application 

Plain Language Summary of Financial Assistance Program 

View our Financial Aid brochure

Schuyler Hospital, Cayuga Medical Center, and Cayuga Medical Associates all participate in Cayuga Health System’s Financial Assistance Program. One application will qualify you for financial assistance at any of the participating entities.

Charge Description Master and Pricing

If, after discussing with our Financial Counselors, you determine that you do not qualify for Medicaid, NY State of Health marketplace plans, or the CHS Financial Assistance Program, and you truly are purely a Self-Pay patient and you know what service(s) you need, you can review Schuyler Hospital and Schuyler Employed Physician charge description master and pricing here.

The Charge Description Master (CDM) is the database that shows all potential chargeable services and items that may appear on a hospital or physician bill. These charges only apply to Self-Pay patients who have no insurance coverage at all, and who do not qualify for Financial Assistance. For these patients, we do offer a Prompt-Pay Discount to assist with the cost of services. The associated discount is 50% for accounts paid within 30 days of receipt of the first statement, and is shown on the CDM file for comparison.

New York State assesses a HCRA Surcharge (tax) for purely self-pay hospital services of 9.63%. The surcharge impact to CDM line item pricing is also indicated on the CDM file for comparison. Note that the HCRA surcharge does not apply to physician services.

Each individual’s healthcare needs are unique, and directed by your physician. You may find it difficult to determine on the CDM file what services you may need. Our Financial Counselors are available to help provide pricing estimates. Pricing provided is always considered an estimate until final coding and documentation of your visit/services is completed, since pricing may vary based on pre-existing health conditions, severity of illness, length of stay, actual procedures performed, lab testing required, and drugs/supplies utilized.

Financial Counselors are available to take calls Monday through Friday from 7:30 – 4:30 PM.

Connie (607) 535-8639 x2321 – handles patient last names A-L
Deb (607) 535-8639 x2356 – handles patient last names M-Z

 Charge Description Master – Field Explanation

The Charge Description Master file is in .csv format, and will open using Microsoft Excel for viewing and searching purposes. The fields in the file are defined below:

Indicator – tells whether the line item is a hospital (Hosp) or physician (Phys) charge

Department – tells in which department the service is provided

Mnemonic – unique identifier of the charge code

Description – written description of the item/service (contains abbreviations)

-GLBL – “global” combined physician charge for office-based locations
-P – “physician-only” charge; when added to associated hospital charge equals GLBL charge
-LT – left side
-RT – right side
-BI / BIL – bilateral
-TX – treatment
-FX – fracture
-CL or CLSD – closed
-BX – biopsy
-DX – diagnostic
-VFC – vaccines for children
-INJ – injection
-IM – intra-muscular
-IV – intra-venous
-W/ – with
-W/O – without
-EXC – excision
-US – ultrasound
-MRI – magnetic resonance imaging
-CT – computed tomography
-F/U – follow-up
-WBC – white blood cell
-RBC – red blood cell
-GI – gastro-intestinal
-R&B – room and board
-I&D – incision and drainage
-MX – multiple

CPT Code – 5 digit code representing the procedure performed; extra 2 or 4 digits appended represent modifiers that alter the meaning of the CPT code

**Note – CPT Codes are copyrighted by the American Medical Association

HCPCS Code – 5 digit code representing the procedure performed (populated if Medicare requires a separate/unique code to report the service); extra 2 or 4 digits appended represent modifiers that alter the meaning of the HCPCS code

**Note – HCPCS Codes are copyrighted by the American Medical Association 

Price – current price for the line item/service

Price + Surcharge – current price for the line item/service with the NYS HCRA 9.63% surcharge applied

*Note – HCRA surcharge only applies to hospital line items, not to physician line items.

(Price + Surcharge)-Prompt Pay Discount – current price for the line item/service with the NYS HCRA 9.63% surcharge applied, and the 50% prompt pay discount applied (valid for payment in full within 30 days of first statement)

Units – used for certain pharmaceutical products, shows how many billing units are included in the line item price shown; if blank, assume 1

Notes – explanatory information

Pricing

Schuyler Hospital strives to price our items/services in a defensible manner, which is reflective of our cost to provide healthcare services to our patients. We take into account standard Medicare reimbursement amounts for each item/service when setting our prices, and are always looking to remain competitive with similar services that are provided in our local market area whenever possible.

Supplies and pharmaceuticals are priced based on current acquisition cost plus a markup factor. Prices for these items are subject to change on a regular basis, and the CDM file will note the date of validity for pricing shown. Schuyler Hospital will work to update the CDM file on the website periodically to reflect updates, and at minimum, will do so annually.

If you have a question or concern regarding pricing of any items/services within our charge description master file, please contact our Financial Counselors

Protecting Patient Privacy / HIPAA Law

The privacy provisions of the federal law, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), apply to health information created or maintained by health care providers who engage in certain electronic transactions, health plans, and health care clearinghouses.

The Department of Health and Human Services (HHS) has issued the regulation, “Standards for Privacy of Individually Identifiable Health Information,” applicable to entities covered by HIPAA, and detailed below. The Office for Civil Rights (OCR) is the Departmental component responsible for implementing and enforcing the privacy regulation.

View Schuyler Hospital’s Privacy Policy

Additionally, for the privacy of our patients, residents and staff – we ask that you do not take photos or video of other patients or residents, or of staff, without their prior permission.

Who must follow this law?

Physicians, nurses, pharmacies, hospitals, clinics, nursing homes, and many other health care providers, health insurance companies, HMOs, most employer group health plans, and certain government programs that pay for healthcare, such as Medicare and Medicaid – all are subject to the HIPAA privacy law.

What information is protected?

HIPAA law protects healthcare information that your doctors, nurses, and other health care providers put in your medical record. It also protects the confidentiality of conversations your doctor has about your care or treatment with nurses and others, information about you in your health insurer’s computer system, billing information, and most other health information about you that would be held by those who must follow the law.

Providers and health insurers who are required to follow this law must comply with your right to:

  • Ask to see and get a copy of your health records
  • Have corrections added to your health information
  • Receive a notice that tells you how your health information may be used and shared
  • Decide if you want to give your permission before your health information can be used or  shared for certain purposes, such as for marketing
  • Get a report on when and why your health information was shared for certain purposes

To make sure that your information is protected in a way that does not interfere with your healthcare, your information can be used and shared:

  • For your treatment and care coordination
  • To pay doctors and hospitals for your health care and help run their businesses
  • With your family, relatives, friends or others you identify who are involved with your health care
  • To make sure doctors give good care and nursing homes are clean and safe
  • To protect the public’s health, such as by reporting when the flu is in your area
  • To make required reports to the police, such as reporting gunshot wounds.

Your health information cannot be used or shared without your written permission unless this law allows it.

For example, without your authorization, your provider generally cannot:

  • Give your information to your employer
  • Use or share your information for marketing or advertising purposes
  • Share private notes about your mental health counseling sessions

Providers and health insurers who are required to follow this law must keep your information private by:

  • Teaching the people who work for them how your information may and may not be used and shared
  • Taking appropriate and reasonable steps to keep your health information secure

Information provided by:
U.S. Department of Health & Human Services Office for Civil Rights

How to File a Health Information Privacy Complaint

If you believe that a person, agency or organization covered under the HIPAA Privacy Rule (“a covered entity”) violated your (or someone else’s) health information privacy rights or committed another violation of the Privacy Rule, you may file a complaint with the Office for Civil Rights (OCR). OCR has authority to receive and investigate complaints against covered entities related to the Privacy Rule. A covered entity is a health plan, health care clearinghouse, and any health care provider who conducts certain health care transactions electronically.

Complaints to the Office for Civil Rights must: (1) Be filed in writing, either on paper or electronically; (2) Name the entity that is the subject of the complaint and describe the acts or omissions believed to be in violation of the applicable requirements of the Privacy Rule; and (3) Be filed within 180 days of when you knew that the act or omission complained of occurred. OCR may extend the 180-day period if you can show “good cause.” Any alleged violation must have occurred on or after April 14, 2003 (on or after April 14, 2004 for small health plans), for OCR to have authority to investigate.

Anyone can file written complaints with OCR by mail, fax, or email. Health Information Privacy Complaint Forms, if you choose to use them, may be downloaded at http://www.hhs.gov/ocr/hipaa

If you need help filing a complaint or have a question about the complaint form, please call this OCR toll free number: 1-800-368-1019. Complaints should be sent to the attention of the appropriate OCR Regional Manager (see contact information below).

Be sure to include the following information in your written complaint:

Your name, full address, home and work telephone numbers, email address.

If you are filing a complaint on someone’s behalf, also provide the name of the person on whose behalf you are filing.

Name, full address and phone of the person, agency or organization you believe violated your (or someone else’s) health information privacy rights or committed another violation of the Privacy Rule.

Briefly describe what happened. How, why, and when do you believe your (or someone else’s) health information privacy rights were violated, or the Privacy Rule otherwise was violated?

Any other relevant information.

Please sign your name and date your letter.

The following information is optional:

Do you need special accommodations for us to communicate with you about this complaint?

If we cannot reach you directly, is there someone else we can contact to help us reach you?

Have you filed your complaint somewhere else?

The Privacy Rule, developed under authority of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), prohibits the alleged violating party from taking retaliatory action against anyone for filing a complaint with the Office for Civil Rights. You should notify OCR immediately in the event of any retaliatory action.

Region II – NJ, NY, PR, VI
Office for Civil Rights
U.S. Department of Health & Human Services
26 Federal Plaza – Suite 3313
New York, NY 10278
(212) 264-3313; (212) 264-2355 (TDD)
(212) 264-3039 FAX
Email: OCRComplaint@hhs.gov
Website: http://www.hhs.gov/ocr/hipaa

Hospital Disclosure for Out-of-Network Law

Schuyler Hospital, including its employed physicians, is a participating provider in many health plan networks. Some health plans use smaller networks for certain products they offer, so it is important to check whether we participate in the specific plan you are covered by. Our list will tell you if we do not participate in all of a health plan’s products.

It is also important for you to know that the physician services you receive in the hospital are not included in the hospital’s charges. Physicians who provide services at the hospital may be independent voluntary physicians or they may be employed by the hospital. Physicians bill for their services separately and may or may not participate in the same health plans as the hospital. You should check with the physician arranging your hospital services to determine which plans that physician participates in.

Schuyler Hospital contracts with a number of physician groups, such as emergency, radiologists and pathologists, to provide services at the hospital. Contact information for the physician groups the hospital has contracted with can be found here . You should contact these groups directly to find out which health plans they participate in.

You should also check with the physician arranging for your hospital services to determine whether the services of any other physicians will be required for your care. Your physician can provide you with the name, practice name, mailing address and telephone number of any physicians whose services may be needed. Your physician will also be able to tell you whether the services of any physicians employed or contracted by Schuyler Hospital are likely to be needed, such as orthopedics, surgery and other specialists. You should contact these groups directly to find out which health plans they participate in.

Hospitals are required by law to make available information about their standard charges for the items and services they provide. This information can be found under the Charge Description Master and Pricing section, or by contacting one of the Schuyler Hospital Financial Counselors. Requests may also be sent via the Schuyler Hospital website at info@schuylerhospital.org.

If you do not have health insurance, you may be eligible for assistance in paying your hospital bills. Information about financial assistance is found on our website, or by contacting one of the Schuyler Hospital Financial Counselors.

Schuyler Hospital / Schuyler Physician Group: Participating Insurance Plans

**NOTE: These lists are for reference purposes only and subject to change without notice due to ongoing contract negotiations and renewals. Schuyler Hospital and Schuyler Hospital Providers may participate in some, but not all, products offered by a health plan. Coverage limitations are dependent on each individual contract. For questions about your health insurance coverage and to confirm that a provider is included, please contact your health insurance carrier directly.

Schuyler Hospital and Schuyler Employed/Contracted Physicians currently participate in all of the following insurance plans:

  • Aetna / Coventry (Commercial and Medicare Advantage) *
  • American Progressive / Universal American / Today’s Options (Medicare Advantage)
  • Blue Cross (Commercial, Medicare Advantage, Healthcare Exchange, and Medicaid)
  • Emblem Health / GHI
  • Empire Plan (both BCBS and United Healthcare benefits)
  • Excellus / Blue Cross (Commercial, Medicare Advantage, Healthcare Exchange, and Medicaid)
  • Fidelis Care (Healthcare Exchange, Medicaid, Medicare Advantage, and Essential Plan)
  • Humana (Medicare Advantage, Military)
  • Lifetime Benefit Solutions (formerly RMSCO)
  • Medicare
  • MVP / Cigna (Commercial, Medicare Advantage, Healthcare Exchange, Essential Plan and Medicaid)
  • New York State Medicaid
  • Pennsylvania State Medicaid *
  • New York State Workers Compensation
  • No Fault / Motor Vehicle / Auto
  • PHCS / Multiplan
  • Tricare
  • United Healthcare (Commercial, Medicare Advantage, and Medicaid)
  • Wellcare (Medicaid) *

*Check carefully with health plan, as offer various products of which Schuyler Hospital and Schuyler Hospital Physician Group may not be participating with all. Check Non-Participating Insurance Plans listing below for more specific known plans with which Schuyler Hospital does not participate.

Schuyler Hospital / Schuyler Physician Group: Non-Participating Insurance Plans

**NOTE: These lists are for reference purposes only and subject to change without notice due to ongoing contract negotiations and renewals. Schuyler Hospital and Schuyler Hospital Providers may participate in some, but not all, products offered by a health plan. Coverage limitations are dependent on each individual contract. For questions about your health insurance coverage and to confirm that a provider is included, please contact your health insurance carrier directly.

  • Aetna / Coventry (Medicaid)
  • Health Now
  • Prime Health Services
  • Magnacare / CDPHP
  • Independent Health
  • Out of State Medicaid (other than New York and Pennsylvania)
  • VA Choice / Health Net Federal Services
  • Total Care / Molina Medicaid
  • University of Pittsburgh Medical Center (UPMC)
  • Pennsylvania Managed Medicaid / AmeriHealth / Geisinger / Gateway
  • Wellcare (Medicare Advantage)
  • UMR / POMCO

If you present to Schuyler Hospital with one of these Non-Participating Insurance Plans, you will be asked to sign a waiver of financial liability, acknowledging your understanding of the non-participating status of Schuyler Hospital with your insurance plan.

Schuyler Hospital Employed or Contracted Physicians

The following providers are employed or contracted with Schuyler Hospital. Physician bills for these providers’ services will be generated by Schuyler Hospital’s billing department. Providers listed here participate with all plans with which Schuyler Hospital participates.

Primary Care, Internal Medicine, Pain Management and Midlevel Practitioners

Dr. James Coleman
Dr. Kristina Cummings
Dr. Michael Eisman
Dorothy Elizabeth, PA
Vallerie Franzese-Lynch, NP
Tess Interlicchia, NP
Patricia Kelly, NP
Amanda Kinsman, NP
Lila Ann Menzi, NP
Dr. Ashraf Sabahat
Dr. Benjamin Saks
Donald Session, PA
Dr. Jagmohan Singh
Dr. Sarra Solomon
Dr. Stephen Spaulding
Jenna Wilkens, PA

Anesthesiologists

Dr. Donald Bluh
Dr. Mattison Burt
Dr. Joseph Bylebyl
Dr. Rachel Douglas
Dr. David Fellows
Dr. Christina Klufas
Dr. Stephen Meyer
Dr. James Russell Norton
Dr. Robert Mitchell
Dr. Benjamin Robelo
Dr. Anthony Sanito
Dr. Thomas Toal
Dr. Qi Zhang

For questions regarding billing statements for any of the above providers, please contact the Schuyler Hospital Financial Counselors.

Non-Employed Physician Groups

Non-Employed Physician Groups that Schuyler Hospital has contracted with to provide services are listed below. Please contact these groups directly to determine the health plans in which they participate, or for questions about billing statements you have received from these entities.

Associated Radiologists of the Finger Lakes
100 E 14th Street, Elmira, NY 14903
(607) 734-6237

Cayuga Medical Associates
Cayuga Heart Institute of CMA
Island Health Center, 310 Taughannock Blvd., 4th Floor, Ithaca, NY 14850
(607) 269-0100

Cayuga Medical Associates
Hospital Medicine Specialists of CMA
101 Dates Drive, Ithaca, NY 14850
(607) 274-4296

Cayuga Medical Associates
Orthopedic Services of CMA
16 Brentwood, Suite A, Ithaca, NY 14850
(607) 272-7000

Cayuga Medical Associates
Progressive Neurosurgery of CMA
8 Brentwood Drive Suite B, Ithaca, NY 14850
(607) 273-6757

Cayuga Medical Associates
Pulmonology and Sleep Services of CMA
201 Dates Drive, Suite 312, Ithaca, NY 14850
(607) 882-2277

Cayuga Medical Associates
Surgical Associates of CMA
1301 Trumansburg Road Suite E, Ithaca, NY 14850
(607) 273-3161

Cayuga Medical Associates
Wound Services by James F. Winkler, MD of CMA
101 Dates Drive
Ithaca, NY 14850
(607) 274-4203

Cayuga Ear, Nose & Throat/ ENT Services of CMA
2 Ascot Place, Ithaca, NY 14850
(607) 266-0772

Dr. Blanche Borzell
801 N Decatur Street, Watkins Glen, NY
(607) 535-9222

Dr. Eunice Nayo
426 S Franklin Street, Watkins Glen, NY 14891
(607 535-5529

Pathology Associates of Ithaca
101 Dates Drive, Ithaca, NY 14850
(607) 274-4474

Schumacher Clinical Partners / Emergency Department Providers
4849 Greenville Ave, Suite 400
Dallas, TX 75206
(888) 703-3301
pcc@scpmedbilling.com

Vein and Aesthetic Center
8 Brentwood Dr, Suite A, Ithaca, NY 14850
(607) 257-2116

QUESTIONS/ PROBLEMS

If you have questions or concerns regarding your bill, contact the Financial Counselors at (607) 535-8639 ext. 2321 or 2356 or info@schuylerhospital.org

Office hours are Monday through Friday 7:30 a.m. – 4:30 p.m.

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